1.     AGENCY DISCLOSURE – The Beach Cottages Company, a Florida corporation, owned by Winifred H. Kelly, serves as the agent for their own properties, Tara Haven and Villa Villekula, and only as a marketing source for the owners of vacation properties on my website, and is acting at all times, in and for the best interests of the owners and guests.

2.    CHECK-IN TIME IS 4:00 PM – Our caretaker will greet guests when the property is ready for occupancy. Exceptions to this policy will be made by special arrangements. Agent will use its commercially reasonable efforts to have the Premises ready for Guest occupancy at check-in time, but Agent cannot guarantee the exact time of occupancy. Please call in advance, by noon on your check-in day, so that we can meet you.   If you may be arriving after 9:00 PM, special arrangements can be made for Guest property keys to be picked up. Please Note - NO ARRIVALS ARE ALLOWED ON THANKSGIVING DAY, CHRISTMAS DAY, EASTER AND OTHER MAJOR HOLIDAYS.

3.    CHECK-OUT TIME IS 11:00 AM – Exceptions are made by special arrangement only!  Please return keys to the caretaker before leaving. (Unless prior arrangements are made in writing with AGENT, Guests that do not vacate the rental property and return the keys by 11:00 AM or in the event Guest return to the premises without the consent of the Agent after turning in the keys and checking out, a fee equal to the rental rate for one (1) day will be assessed to Guest(s).

4.    RESERVATION REQUIREMENTS - 50% of the total rental fee required in advance to hold reservation. We accept Visa, MasterCard, Discover, American Express, Money Orders and Checks drawn on U.S. banks are accepted. (If securing with a check, it must be received within 3 days after booking has been made or the reservation will be canceled. Balance is due 30 days before check-in with cash, certified funds, traveler’s checks, Visa, MasterCard, Discover, and American Express. Please reference reservation dates and the house, when sending check or money order. Upon receipt of deposit; confirmation and directions to our office will be mailed, faxed or emailed to Guest.

5.    SECURITY DEPOSIT – A Security/Damage deposit is required by credit card or check.  If Guest(s) have no major credit card, a cash deposit of $350 to $950 USD depending on the property and/or pets. Security Deposits can be paid in the form of personal check drawn on U.S. banks (checks must be received 30 days prior to arrival), cashiers checks, money order, cash, or credit card (there will be a $11.00 administration fee if using credit card for security deposit), along with a valid drivers license. This security deposit will be returned within four weeks of the departure date, provided the keys are returned to Agents office by 11:00 AM and there is no breakage or damage to the premises and/or contents, outstanding long distance telephone charges, or cleaning costs, other than those normally incurred in connection with the occupancy of the premises.  Contents of the homes, including furniture, artwork, electronics, kitchen appliances must not be damaged or missing.  Guest(s) acknowledges Agent(s) authority to charge Guest(s) Credit Card for damages to the unit occupied by the Guest(s) and/or his/her Guest(s). Each Guest will be financially responsible for damage done to the property beyond normal wear and tear. If there is damage to a property or it's property within, after the Guest(s) departure, the Guest will be notified of any excessive cleaning needed or damages made and the amount will be charged to their credit card or deducted from the above mentioned damage deposit. Agent will pursue collection to the fullest extent. The security deposit will be refunded to Guest, less any damages or excessive cleaning charge, within 4 weeks of your departure. Guest(s) will be responsible for any damage caused by Guest(s), guest(s) family, guest(s) invitees, and guest(s) guest(s). All security deposits will be returned to the address specified by the Guest(s) at the time of reservation.

6.    CANCELLATION – For all properties, there are no refunds given.  We will happily re-schedule your stay at these properties, should your plans change.  For all other properties, a $30.00 administration fee is assessed for all cancellations. However, if Guest(s) cancel less than twenty-one (21) days prior to their arrival date Guest(s) advance payment will be forfeited, and in this case,  No Cash Refunds Are Given – we will gladly credit your payment for another stay.  (For a cancellation and rescheduling, please notify me in writing, either letter or email, to be received 21 days prior to arrival date (less a $30.00 administration fee per property).  Mailing address:  Win Kelly 6857 Sea Cove Avenue East, St. Augustine, FL  32086-7974.

7.     RESERVATION CHANGE FEE - All reservations that need date and/or property changes are subject to a non-refundable $30.00 rescheduling fee per change. All changes must be done prior to cancellation period expiration. You must make changes twenty-one (21) days or more prior to your arrival.  Agent may review cancellations that are done 20 days or less and at the Agent(s) own discretion may approve a rescheduling with an administration fee at a rate of 50% of the advance payment. Any reservations that are cancelled after cancellation period had expired will forfeit all payments, unless property is re-rented.

8.     NO SHOW POLICY - The total amount of the reservation will be charged along with a $30.00 administration fee.

9.     RETURNED CHECKS - A $35.00 service charge will be incurred for any returned checks.

10.  CUSTOMER SERVICE - After your reservation has been made, if you have any questions, we will be pleased to answer them for you on our customer service number 888-963-8272.

11.  CONFIRMATION - Confirmation of the reservation will be mailed, faxed, or emailed to Guest(s) upon receipt of the reservation advance payment. Please read the confirmation for accuracy of dates, mailing address, number of adults and/or children and accommodations. Any errors must be directed to the reservations department within seven days of mailing. Pay close attention to the number of persons (Adults/Children) on the confirmation and rental agreement! Occupancy is limited to REGISTERED GUESTS ONLY. Absolutely no overnight visitors are allowed. In the event this occurs your security deposit and rent will be forfeited and you will be asked to vacate the property.

12.  ADDITIONAL GUESTS (More than the lease states) - Additional guests and visitors must be pre-approved by Agent(s) in advance. (Each child counts as one guest). For approved additional guests (over 12 years of age), you will be charged $40.00 (Forty U.S. Dollars) per night per guest. There is no charge for children 12 years of age or under one per adult). IF YOU BRING IN EXTRA GUESTS OR VISITORS WITHOUT PRIOR APPROVAL, GUEST (S) WILL BE ASKED TO VACATE THE PROPERTY, GUEST (S) SECURITY DEPOSIT AND RENT WILL BE FORFEITED!

13.  KEYS - All keys must be returned to the caretaker at time of Check-Out. Guest(s) are issued one or two sets (Guest(s) request how many keys and sign for them) of keys at check-in. You may make arrangements to leave the keys in the house, however THE HOUSE MUST BE LOCKED WHEN YOU LEAVE.  As these are privately owned properties, Guest(s) are responsible for lost-keys. The property must be re-keyed in the event that keys are lost, misplace, or non-returned keys. The Guest(s) will be responsible for cost of this procedure.

14.  LOCKOUT POLICY - In the event a Guest(s) is locked out of a property, the Guest(s) can borrow a key by contacting the caretaker.  After business hours, the Guest(s) must call Agent(s) at 888-963-8272. An agent will meet the Guest(s) at the office. A charge of $50 is payable for obtaining the key after business hours If a caretaker is not available for late hour calls after 11 PM. A locksmith will be required. The Guest(s) will be responsible for cost of this procedure.

15.  SATELLITE/CABLE TELEVISION - All properties are privately owned and have different subscription packages for cable and/or satellite. Agent(s) does not guarantee any programs or events, Guest(s) liable for ordering any pay per view, programming charge plus an additional $5.00 charge per program or event will be deducted from your security deposit.

16.  PHONE CALLS - All properties are equipped with a telephone; some of our properties have unlimited free, long distance calling in the US.  This fact will be clearly indicated on your agreement.  If your property does not have this amenity, guests agree to make all long distance calls with a calling card. If Guest(s) charges long distance phone calls to Owner's phone, Guest(s) will be liable for said charges plus a service charge of $25.00.

17.  FIRE PLACES - Fireplaces are seasonal and are non operational from April 15th thru November 25th! Not all homes have fireplaces.  FIREWOOD – Rental Properties are not provided with firewood. It can be obtained from our caretaker at normal rates (approximately $125 per ½ cord delivered). Please order and provide payment for this in advance through Customer Service.

18.  INTERNET CONNECTIONS & DSL – Internet dial-up service is available at all homes – however, please check with the office to determine access in each particular home.  DSL Service is provided at Tara Haven and Villa Villekula; it will be necessary to download software to utilize the DSL.  Please check with the agent for instructions.

19.  SMOKING - Smoking is not permitted inside. Outside smoking is permitted but please do not litter. Failure to obey this rule will result in loss of security deposit and/or charge to credit card.

20.  ALCOHOLIC BEVERAGES - No drinking of alcoholic beverages by persons under the legal age of twenty-one (21) is allowed. Should a Guest(s) or guest of Guest(s) be arrested for underage drinking at the rental unit property or should Agent(s) observe a Guest(s) or guest of Guest(s) under the age of 21 drinking alcoholic beverages, this rental agreement may be terminated and the Guests evicted at the option of the Agent(s). Illegal drug use is strictly prohibited. Kegs are not permitted on any property.

21.  PETS (DOGS ONLY) - Some homes allow pets (dogs always, cats by agreement). The pet fee is $125 for the rental period.  Pet limits vary by house. Our No Pet homes do not allow pets anywhere on or about the premises. IMPORTANT: IF YOU HAVE A DOG AND IT IS NOT LISTED ON THE LEASE THE UNAUTHORIZED OCCUPANCY OF PETS WHERE PROHIBITED WILL RESULT IN IMMEDIATE EVICTION AND LOSS OF ALL RENTS AND SECURITY DEPOSITS! Prior permission must be granted. Specific rules must be followed. An additional pet deposit may be required. PETS ARE NOT ALLOWED ON FURNITURE OR BEDDING. Current vet certificates must be provided, as well as proof of a flea/tick preventative program.

22.  HOMES ~ FURNISHINGS ~ EQUIPMENT ~ ETC. - All homes and condominiums are privately owned properties furnished and equipped by its OWNER. As such, Agent(s) cannot make any changes to the furnishings or equipment provided by the owner. If Guest(s) requires special appliances or equipment, please bring them with you. Decor, style, and color will vary. Furnishings are subject to change without notice. Under no circumstances are furniture, bedding, mattress pads, utensils or any other property supplied with the rental property to be taken out or transferred from one property to another (will result in a charge against Guest(s) security deposit). Loss of these items, as well as damage to the property or furnishings in excess of normal wear will be charged to Guest(s), the renter. Certain areas in each rental property are locked for the OWNERS personal storage and are not included in this rental.

23.  LINEN - A full supply of linen is provided in each property. Bed linen and bath towels are not changed during your stay. You are expected to use the laundry facilities at the home to keep the linens fresh.  Please do not leave unwashed linens upon your departure. The startup set of bath soap, toilet tissue and trash bags are not replenished.

25.  LISTINGS & PRICING - Information regarding individual listings is believed accurate but cannot be guaranteed. We have made every effort to ensure that all the information on Agent(s) website is current and accurate. The possibility of errors and omissions exists. We will be happy to confirm all data contained herein or answer any questions you may have prior to booking your reservation. Rates, furnishings, fees, and taxes are subject to change without notice. Rates - Rates for weekly stays are shown on our website at www.beach-cottages.com and are based on two persons per bedroom, and include departure cleaning at no additional charge.  Rates for holidays, special events, and weekends may be higher. Rates do include tax and are subject to change. Most of our properties can be rented with a three-night minimum however these reservations will not be confirmed until 30 days before your requested check-in date. Minimum night requirements may vary for holidays & special events.Weekly stays are based on a six night, seven day week.  

26.  DOUBLE BOOKINGS - Double bookings are rare. In the event that Guest(s) reservation for the rental property overlaps or matches the reservation of another tenant, Agent(s) reserves the right to relocate Guest(s) to a different rental property within the Agent’s rental program or that of another company. Every effort will be made to ensure that the replacement property is reasonably comparable to the original rental property booked. Agent(s) shall have the sole right to select such replacement rental property. Agent agrees to pay any additional charges due in excess of the rental amount for the rental property, and refund any amounts paid by Guest(s) in excess of the replacement property rental amount. Guest(s) will have the option to (1) accept the replacement property or (2) reject the replacement property and receive a refund of all rents and fees paid for the rental property. Guest(s) agree that Guest(s) choice between these alternatives will be Guest(s) sole remedy for any and all damages, liability, or inconvenience arising out of the double booking.

27.  CLEANING REQUIREMENTS – Guest(s) are required to leave the property in the same general condition in which it was found.  There are absolutely no exceptions.  Should you not care to clean your home prior to your departure, you must notify us at least three days before your departure.  We will provide cleaning services at $35 per hour.  This amount will be deducted from your security deposit. Guest(s) is responsible for any damage, abuse, excessive cleanup requirements, or loss caused by any member of Guest(s) party to the property or its contents during Guest(s) occupancy. Inspectors walk through each property after checkout to ensure the property is left in good order. Agent(s) will make the final determination of the necessity of any charges to Guest(s). Maid service and other cleaning arrangements during your stay are available for an additional charge.  Please see your home’s cover sheet and the following to review the precise departure cleaning requirements.

30.  REPAIRS ~ SERVICE CALLS~ REFUNDS – Agent(s) cannot guarantee against mechanical failure of heating, air conditioning, Hot Tubs, TVs, Satellite Receivers, VCRs, or other appliances. Please report any inoperative equipment to our office immediately. Agent will make every reasonable effort to have repairs done quickly and efficiently or move Guest(s) to a different property if possible. Should a repairperson make a call to a unit and find that the equipment is in working order and the problem was due to the Guest(s) oversight or neglect, the charge for service will be the Guest(s) responsibility. No refunds or rent reductions will be made due to failure of appliances or equipment. All maintenance requests must be reported to the office between 9 AM and 5 PM (Agent(s) answers the phone 18 hrs 7 days a week PLEASE do not put off notifying us immediately as it could hinder us getting the repair done quickly!). Guest(s) understands and agrees that Agent(s) may enter the rental property at any time for the purpose of making needed repairs.

31.  Please DO NOT ask for refunds. ~ No refunds for early departures (less days than reserved) ~ No refunds will be given for delayed arrival ~ No refunds for reducing the number of nights reserved with less than 7 days notice ~ No refunds or reschedules due to inclement weather.

32.  TERMINATION BY OWNER/SUBSTITUTIONS – Agent(s) strives to comply with all reservation requests for specific vacation properties. However, due to ownership changes, properties being removed from rental use, mechanical problems, or other unforeseen circumstances, Agent(s) cannot absolutely guarantee a specific rental property. Agent(s) reserve the right to change assignments without notice or liability should the unit or property become unavailable. When comparable accommodations are not available, Guest(s) will have the option of selecting from available properties at the published rate or receiving a complete refund of their reservation deposit. Where there is no advanced deposit and no substitution can be made, Agent(s) will attempt to give as much notice as possible so other arrangements can be made.

33.  ACTS OF GOD/ - Neither Owner nor Agent(s) shall be liable for events beyond their control which may interfere with Guest(s) occupancy, including but not limited to Acts of God, acts of governmental agencies, fire, strikes, war, inclement weather and construction noise from nearby sites. NO REBATE OR REFUND will be offered in these circumstances.

33.  HOUSE PARTIES – ARE NOT ALLOWED! Rental Guest understands that Agent(s) will accept families, married couples, and responsible adults over the age of 21 ONLY. Guest(s) agree that more than the number of people stated on the lease shall not occupy the premises. If the unit is occupied by more than the number of people stated, it will result in loss of total rent, security deposit and/or additional charge to credit card. Occupancy in use of premises shall not be such as to disturb or offend neighbors. The use of firearms, or fireworks is strictly prohibited. Guest(s) certify that they have read carefully the limitations placed on the number of persons permitted to occupy the premises, and agree to abide by such limitations: if not, Guest(s) will be asked to vacate the property which will result in loss of total rental and security deposits with no refund.

35.  RIGHT OF ENTRY - Guest(s) agree that the Agent(s) reserves the right to enter the rental property anytime to investigate disturbances, check occupancy, check for damage, to make such repairs, alterations or improvements thereto as Agent(s) may deem appropriate, or to show property to prospective purchasers or guests. 

36.  EXPEDITED EVICTION - A material breach of this Agreement by Guest(s), which, in the sole determination of the Agent, results in damage to the Premises, personal injury to Guest(s) or others, a breach of the peace, a nuisance to others, or a violation of criminal law or local code, shall be grounds for termination of Guest(s) tenancy. Violation of any of the rules contained here in will result in IMMEDIATE EVICTION and forfeiture of rent and security deposit. If the tenancy created hereunder is for 30 days or less, the expedited eviction procedures set forth in the Vacation Rental Act will apply. Guest(s) may be evicted under such procedures if Guest(s): (i) hold over in possession after Guest(s) tenancy has expired; (ii) commit a material breach of any provision of this Agreement that according to its terms would result in the termination of Guest(s) tenancy; (iii) fail to pay rent as required by this Agreement, or (iv) have obtained possession of the Premises by fraud or misrepresentation. Any reservation made under false pretenses will result in forfeiture of advance payments and the party will not be permitted to check-in.

37.  INDEMNIFICATION AND HOLD HARMLESS – Guest(s) agree to indemnify and save harmless the Owner and Agent(s) for any liabilities, theft, damage, cost or expense whatsoever arising from or related to any claim or litigation which may arise out of or in connection with Guest(s) use and occupancy of the rental property including but not limited to any claim or liability for personal injury or damage or theft of property which is made, incurred or sustained by Guest(s). The terms “Agent(s)” and “Owner” as used in this Agreement shall include their heirs, successors in interest, assigns, employees, agents, and representatives where the context requires or permits. The terms “Guest(s),” “You,” and “Your” as used in this Agreement shall include Guest(s) heirs, successors, assigns, guests, invitees, representatives and other persons on the rental property during Guest(s) occupancy (without regard to whether such persons have authority under this Agreement to be upon the rental property), where the context requires or permits.

38.  DISPUTES - This Agreement shall be governed by and interpreted in accordance with the laws of the State of Florida, and shall be treated as though it were executed in the County of St. Johns, State of Florida. Any action relating to this Agreement shall be instituted and prosecuted only in the St. Johns County Court, Florida. Guest(s) specifically consent to such jurisdiction and to extraterritorial service of process.

39.  Beach Cottage Rent RESERVES THE RIGHT TO REFUSE SERVICE TO ANYONE - All rental properties are leased without regard to race, color, religion, sex, national origin or handicap. Due to liability issues, we are unable to provide prospective renters with keys to preview properties.

40.  VIOLATING AGREEMENT - If Guest(s) violates any of the conditions of this Agreement; Agent(s) may terminate this Agreement and enter Premises. Upon notice of termination of this Agreement, Guest(s) shall vacate the Premises immediately and forfeit all rents and security deposits.

41.  CREDIT CARD - I am providing my credit card number as a guarantee. I agree to pay all rent and/or any outstanding long distance phone charges, accept all terms of the lease agreement and accept all liability for any damage beyond normal wear and tear during the term of my lease with Beach Cottage Rent. If I fail to do so I understand that these costs will be charged to my credit card and all credit card sales are final!

PLEASE READ, SIGN, COPY, AND RETURN ENTIRE CONTRACT WITHIN 7 DAYS
PLEASE INCLUDE ADDITIONAL GUEST INFORMATION AND SIGN BELOW AFTER READING LICENSE AGREEMENT. THIS IS ONLY FOR REGISTERED GUESTS OF THE PROPERTY, NOT VISITORS.
By signing this, I have read and fully agree to all the above policies.